Terms & Conditions — hsd123

1 Definitions

In this Agreement, the following terms shall have the meanings assigned to them below unless the context clearly requires otherwise:

2 Eligibility

To register and maintain an Account on hsd123, you must satisfy all of the following eligibility criteria at the time of registration and at all times during which your Account remains active:

• You must be a natural person (not a corporation, trust, or other legal entity).
• You must be at least 21 years of age. hsd123 strictly enforces the 21+ age requirement and will require documentary proof of age during KYC verification.
• You must be a resident of Indonesia. The Platform is designed and marketed specifically for players located in Indonesia. Access from Prohibited Jurisdictions is forbidden.
• You must have full legal capacity to enter into a binding agreement under Indonesian law.
• You must not be a current or former employee, contractor, director, officer, or agent of hsd123, nor an immediate family member of any such person.
• You must not currently be self-excluded or excluded by hsd123 from Platform access under any prior enforcement action.
• You must be accessing the Platform from a location where doing so does not violate any local, provincial, or national law applicable to you.

3 Account Registration

Each Member is permitted to hold exactly one (1) Account on the Platform at any time. Opening, using, or attempting to open multiple accounts — whether under the same or different identity documents — constitutes a serious breach of this Agreement and will result in immediate Account closure and forfeiture of all balances.

During registration, you must provide accurate, current, and complete information including your full legal name, date of birth, Indonesian national identity number (NIK), registered email address, and a valid Indonesian mobile phone number. Providing false, misleading, or incomplete registration information is a breach of this Agreement.

hsd123 will conduct identity verification (KYC) on all accounts. Documents commonly requested include a copy of your KTP (Kartu Tanda Penduduk — national identity card), a recent utility bill or bank statement confirming your address, and, where required, a selfie photograph holding the identity document. Failure to complete KYC within the requested timeframe may result in Account suspension or closure.

hsd123 reserves the right to decline any registration application at its sole discretion, without being required to provide a reason.

4 Account Security

You are solely responsible for maintaining the confidentiality of your Account credentials, including your username and password. You must not share your login details with any third party. hsd123 will never request your password through any communication channel including live chat, WhatsApp, or email.

We strongly recommend that all Members enable two-factor authentication (2FA) on their Account. hsd123 supports authenticator-app-based 2FA and will prompt you to enable it upon first login where available.

If you suspect that your Account has been accessed without your authorisation, you must notify hsd123 support immediately via our 24/7 live chat or by email. hsd123 will not be liable for losses arising from your failure to maintain the security of your Account credentials.

You acknowledge that hsd123 may, at its discretion, lock or suspend your Account as a precautionary measure if suspicious activity is detected — including unusual login patterns, access from unfamiliar IP addresses, or irregular betting behaviour consistent with fraud or money laundering.

5 Deposits & Withdrawals

5.1 Deposits. hsd123 accepts deposits via the following channels: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata (local bank transfers); OVO, DANA, GoPay, ShopeePay, LinkAja (e-wallets). Minimum deposit amounts vary by payment method and are displayed at the time of transaction. All deposits are denominated in Indonesian Rupiah (IDR). hsd123 does not accept deposits from third-party accounts — funds must originate from a bank account or e-wallet registered in your own name.

5.2 Withdrawals. Withdrawal requests may only be made to a verified payment method registered in the same name as your hsd123 Account. hsd123 targets processing of withdrawal requests within five (5) minutes of approval for verified accounts using local bank transfer or e-wallet channels, subject to banking hours and network availability. Processing times for withdrawals submitted outside standard WIB (Western Indonesia Time, UTC+7) banking hours may vary.

5.3 Minimum and Maximum Limits. Minimum and maximum deposit and withdrawal limits apply per transaction and per rolling period. Current limits are displayed on the cashier page within your Account and may be updated from time to time without prior notice.

5.4 KYC Requirement for Withdrawals. hsd123 reserves the right to require full KYC documentation before processing any withdrawal request, regardless of the amount. Withdrawals exceeding Rp 10.000.000 per transaction will always require KYC completion. Funds will not be released until verification is satisfactory.

5.5 Unclaimed Balances. Accounts that have been dormant for a period exceeding 24 consecutive months may be subject to a monthly dormancy administration fee. hsd123 will notify you by email to your registered address before any dormancy fee is applied.

6 Bonuses & Promotions

hsd123 offers a range of promotional bonuses to new and existing Members, including welcome bonuses, reload bonuses, cashback offers, and seasonal promotions tied to Indonesian cultural events such as Idul Fitri, Ramadhan, and Indonesian Independence Day (17 August). The specific terms of each promotion — including eligibility criteria, wagering requirements, eligible games, minimum odds, time limits, and maximum withdrawal amounts — are set out in the individual promotion's terms, which supplement and form part of this Agreement.

General bonus terms applicable to all hsd123 promotions include:

• Bonuses may only be claimed by one Member per household, IP address, device, or payment method. Attempting to claim the same bonus multiple times using different accounts or identities will be treated as fraudulent activity.
• Unless otherwise stated, Bonus Funds must be wagered before any real-money balance associated with a bonus claim can be withdrawn.
• Wagering requirements must be met within the time window specified in the individual promotion's terms. Any unmet wagering requirement will result in forfeiture of remaining Bonus Funds upon expiry.
• hsd123 reserves the right to modify, withdraw, or cancel any bonus or promotion at any time. Where reasonably possible, we will provide advance notice of material changes.
• Any attempt to abuse promotions — including through arbitrage, matched betting using bonus funds against other platforms, or systematic exploitation of promotional terms — will result in voiding of the bonus, adjustment of winnings, and potential Account suspension.

7 Betting & Gaming Rules

All bets placed on hsd123 are subject to the specific rules of the relevant sport, game, or market. Members are responsible for familiarising themselves with these rules prior to placing any wa ger.

• hsd123 reserves the right to void any bet placed in error, including bets placed at clearly incorrect odds due to a technical fault or human error ("palpable error"). In such cases, the stake will be returned to the Member's Account.
• Bets accepted on hsd123's sportsbook platform cover markets including but not limited to: BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, UEFA Champions League, Piala AFF, Timnas Indonesia fixtures, badminton Grand Slams, MotoGP (including the Mandalika circuit), and e-sports titles including Mobile Legends MPL and PUBG Mobile.
• Asian handicap, 1X2, over/under, mix parlay (accumulator), and voor bola (handicap spread) markets are available subject to event availability and liquidity.
• Live (in-play) betting markets may be suspended or settled at any point in line with the rules of the relevant sport and hsd123's internal trading decisions. hsd123 accepts no liability for the inability to place a live bet due to connection issues on the Member's side.
• Casino and live dealer games are governed by the rules published within each game. Malfunctions in any game software will void all affected bets, and stakes will be returned to Members.
• Togel (Indonesia's traditional numbers lottery) markets and sabung ayam (traditional cockfighting) markets, where available, are governed by their own supplementary game rules accessible within the relevant game lobby.

8 Prohibited Conduct

The following activities are strictly prohibited on the hsd123 Platform. Any Member found to have engaged in prohibited conduct will be subject to immediate Account suspension, forfeiture of balances, and potential referral to relevant authorities:

• Opening or operating more than one Account on the Platform.
• Providing false, fraudulent, or misleading registration information.
• Using the Platform if you are under 21 years of age.
• Using the Platform from a Prohibited Jurisdiction.
• Depositing funds originating from criminal activity or using the Platform to launder money.
• Using software, bots, scripts, artificial intelligence tools, or any automated system to place bets or interact with the Platform in a way not intended for ordinary human use.
• Exploiting software bugs, vulnerabilities, or glitches to gain an unfair advantage.
• Colluding with other Members or third parties to manipulate the outcome of any game or market.
• Engaging in match-fixing, spot-fixing, or any form of sports manipulation.
• Chargebacks — initiating a payment dispute or reversal with your bank or e-wallet provider in bad faith after a legitimate transaction has been processed.
• Selling, transferring, or otherwise assigning your Account or any funds within it to any third party.

9 Responsible Gaming

hsd123 is committed to promoting responsible gaming. We believe that gambling should be an entertaining activity, and we take seriously our obligation to support Members who may be experiencing difficulties. The following tools are available to all Members at no cost:

• Deposit Limits: Set daily, weekly, or monthly deposit caps on your Account via the Account Settings panel.
• Loss Limits: Restrict the maximum net loss you can sustain within a defined rolling period.
• Session Time Limits: Receive automatic reminders or enforced logouts after a pre-set session duration.
• Reality Checks: Enable on-screen notifications at regular intervals displaying the duration of your current session and your net position.
• Self-Exclusion: Request temporary (30 days to 12 months) or permanent exclusion from the Platform at any time by contacting our support team. Self-exclusion requests are processed within 24 hours and cannot be reversed during the elected exclusion period.

For further guidance, please visit our dedicated Responsible Gaming page. All gaming on hsd123 is strictly limited to adults aged 21 and above.

10 Intellectual Property

All content on the hsd123 Platform — including but not limited to text, graphics, logos, icons, images, audio clips, game assets, and software — is the property of hsd123 or its content and technology suppliers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for your personal, non-commercial betting and gaming purposes.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Platform without the prior written consent of hsd123. Any unauthorised use of hsd123 content or intellectual property will be pursued to the fullest extent permitted by law.

11 Limitation of Liability

To the maximum extent permitted by applicable law, hsd123 and its officers, directors, employees, agents, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, loss of data, or loss of goodwill — arising out of or in connection with your use of, or inability to use, the Platform.

hsd123's total aggregate liability to any Member for any claim arising from this Agreement or the use of the Platform shall not exceed the total amount deposited by that Member during the 30-day period immediately preceding the event giving rise to the claim.

hsd123 does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. We reserve the right to suspend, restrict, or permanently withdraw the Platform or any part of it at any time without prior notice.

12 Termination

hsd123 may, at its sole discretion, suspend, restrict, or permanently close your Account at any time, with or without prior notice, if:

• You breach any provision of this Agreement.
• hsd123 is required to do so by applicable law, regulation, or a lawful order from a competent authority.
• hsd123 has reasonable grounds to suspect fraud, money laundering, or other criminal activity in connection with your Account.
• You have failed to complete KYC verification within the timeframe requested.
• hsd123 discontinues operations in your jurisdiction.

You may close your Account voluntarily at any time by contacting our support team. Upon voluntary closure of a verified Account with a positive balance, hsd123 will process a withdrawal of your real-money balance (excluding any un-wagered Bonus Funds) to your registered payment method within five (5) business days.

13 Amendments

hsd123 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, we will provide at least seven (7) days' notice by posting a prominent notice on the Platform and, where reasonably practicable, by sending an email to your registered address. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised terms. If you do not agree to the revised terms, you must close your Account prior to the effective date.

The date of the most recent revision to these Terms & Conditions is displayed at the top of this page. We recommend that Members review this document periodically to remain informed of any changes.

14 Governing Law

This Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the jurisdiction in which hsd123 holds its international operating licence. hsd123 operates as an internationally licensed and regulated platform; details of the applicable licensing jurisdiction are available upon request from our support team.

Nothing in this clause prevents hsd123 from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or to prevent unauthorised use of the Platform.

15 Contact

If you have any questions, concerns, or complaints regarding these Terms & Conditions or the hsd123 Platform, please contact our support team through the following channels. All contact details are displayed as plain text and are not clickable links.